Withdrawal

1. The following are instructions about the conditions and consequences of the legal right of cancellation related to mail‐order items. This does not grant any contractual rights beyond those granted by law. In particular, resellers are not entitled to the legal right of cancellation.

2. Exceptions to the right of cancellation
Statutory exceptions exist to the right of cancellation (§ 312d, paragraph 4 BGB [German Civil Code]); we reserve the right to invoke the following regulations in relation to you:
A right of cancellation does not exist in the case of long-distance sales contracts for the delivery of goods that are prepared according to the customer's specifications or that are clearly custom-made based on personal requirements, and it also does not apply to the delivery of audio or video recordings or software if the seals on the data storage media that are delivered are broken by the customer. A right of cancellation also does not exist in the case of contractual services that are not suitable for a return shipment based on their characteristics, such as the transfer of e-books, audio files or software via digital transmission (e.g. download).

3. We take advantage of the ability to pass on to you the costs of a return if you exercise your right of cancellation as described in the following instructions. You must bear the regular costs of returns within the scope of exercising your legal right of cancellation if the goods delivered correspond to those ordered and if the price of the item to be returned does not exceed € 40, or if the price is higher than € 40 and you have not reciprocated or made an agreed partial payment at the time of cancellation.

Cancellation policy

Right of cancellation

You can cancel your contractual declaration in text form (for example, by letter, fax or e-mail) within 14 days without indicating the reasons or – if the item has been committed to you before expiry of the term – by returning the item. The term begins after receipt of these instructions in text form, but not before receipt of the item by the recipient (in the case of repeated deliveries of similar goods, not before the receipt of the first partial delivery) and not before fulfillment of our information obligations in accordance with Article 246 § 2 in connection with § 1 Para. 1 and 2 of the Introductory Act to the German Civil Code, as well as our obligations in accordance with § 312e Para. 1 Clause 1 of the German Civil Code in connection with Article 246 § 3 of the Introductory Act to the German Civil Code.

To adhere to the cancellation deadline, it is sufficient to send the cancellation or the item on time. The cancellation must be addressed to:

Martin Abend, Jonasstr. 28, 12053 Berlin; Email: shop@stag-o-lee.de
 

Consequences of cancellation

In the event of an effective cancellation, the considerations received by both parties must be refunded and, if appropriate, any benefits drawn (for example, interest) must be surrendered. If you cannot reimburse us in full or in part for the consideration received, or only in a deteriorated condition, you must provide us with equivalent compensation. This does not apply if such deterioration of the merchandise delivered can be attributed solely to its examination – as would have been possible at a retail location, for instance. Apart from that, you can avoid the obligation to provide compensation if you do not use the item as if you owned it, and if you refrain from doing anything which might adversely affect the value of the item. Items that can be shipped in parcels can be returned at our risk. You must bear the cost of the return consignment if the goods delivered correspond to those ordered and if the price of the item being returned does not exceed € 40, or if the price is higher than € 40 and you have not reciprocated or made an agreed partial payment at the time of cancellation. Otherwise you can return the item free of charge. Items not capable of being shipped in parcels will be picked up at your premises. Obligations to refund payments must be fulfilled within 30 days. The term begins for you when you send your cancellation statement or the item, and begins for us with receipt of the same.

End of cancellation policy